1. Our Guarantee

At Buy TikTok Account, we stand behind the quality and functionality of our accounts. Every purchase is protected by both a 7-Day Money-Back Guarantee and a 30-Day Replacement Guarantee.

2. 7-Day Money-Back Guarantee

If you experience a legitimate, verifiable issue with your account within 7 days of purchase and we are unable to resolve it, you may request a full refund. Eligible issues include:

  • The account failing to log in due to a fault on our end at the time of transfer.
  • The account being permanently banned by the platform within 48 hours of transfer, provided it was not misused.
  • The account materially not matching the description on its product page at the time of delivery.

To request a refund, contact us via email or WhatsApp within 7 days of your purchase with your order details and a clear description of the issue. Approved refunds are returned to your original payment method.

3. 30-Day Replacement Guarantee

For eligible, verifiable issues reported within 30 days of purchase, we will provide a free replacement account of equal value. You may choose a replacement instead of a refund at any time within the first 7 days; after the 7-day money-back window and up to 30 days, a replacement is the remedy for eligible issues.

4. Important Limitations

Refunds and replacements are provided only for eligible, verifiable issues. Neither a refund nor a replacement will be provided for:

  • Changes of mind or simply not wanting the account after delivery.
  • Account issues caused by buyer actions after transfer (e.g., violating platform rules, changing passwords incorrectly, or sharing login details).
  • Temporary suspensions or shadowbans.
  • A decrease in follower count or engagement after taking ownership.
  • Failure to earn a specific amount of money.

5. Processing Your Request

Once we verify that your claim is eligible under this policy, we will process your refund or replacement as quickly as possible. Replacements are typically provided within 1–3 business days. Approved refunds are typically returned to your original payment method within 5–10 business days, depending on your payment provider.

6. Contact for Support

For any questions about this policy, or to start a refund or replacement request, please contact our support team:

Email: admin@buytiktokaccount.com
WhatsApp: +44 7577 577116